user_token gets deleted when I view the email with the reset password link.

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Posted by JOhn Mold on Wednesday 8th November 2023 at 18:58 GMT It is weird that the user_token get deleted from the database the second I click to view the hotmail email. I have been watching the database field and the token is just deleted. How can this be??. So the link will not work when I click to reset the password. Is this something that has to do with the hotmail account???	JOhn Mold User Level: Level One Member Date Joined: 13/10/2023
Posted by djnordeen on Thursday 9th November 2023 at 23:10 GMT Hello John, You have to give us alot more information to help solve this. What module/controller/view file are you calling. Can you describe the steps to produce the error. Dan	djnordeen User Level: Early Adopter Date Joined: 20/08/2021
Posted by DaFa on Friday 12th July 2024 at 10:22 GMT Hi John, I just tested a password reset with the 'Simple Memebers' module using the current version of PHPMailer 6.9.1 installed in my assets folder, a custom _send_email() function using gmail as the host emailer and my spare hotmail account as a user on the members module and it is working fine for me. As Dan said earlier, please post up more info of how you are using Trongate and emailing. This comment was edited by DaFa on Friday 12th July 2024 at 10:26 GMT	DaFa User Level: Founding Member Date Joined: 30/11/2018

Comments for “...”

Posted by JOhn Mold on Wednesday 8th November 2023 at 18:58 GMT

It is weird that the user_token get deleted from the database the second I click to view the hotmail email. I have been watching the database field and the token is just deleted. How can this be??. So the link will not work when I click to reset the password. Is this something that has to do with the hotmail account???

JOhn Mold

User Level: Level One Member

Date Joined: 13/10/2023

Posted by djnordeen on Thursday 9th November 2023 at 23:10 GMT

Hello John,
You have to give us alot more information to help solve this.
What module/controller/view file are you calling.
Can you describe the steps to produce the error.
Dan

djnordeen

User Level: Early Adopter

Date Joined: 20/08/2021

Posted by DaFa on Friday 12th July 2024 at 10:22 GMT

Hi John,

I just tested a password reset with the 'Simple Memebers' module using the current version of PHPMailer 6.9.1 installed in my assets folder, a custom _send_email() function using gmail as the host emailer and my spare hotmail account as a user on the members module and it is working fine for me.

As Dan said earlier, please post up more info of how you are using Trongate and emailing.

This comment was edited by DaFa on Friday 12th July 2024 at 10:26 GMT

DaFa

User Level: Founding Member

Date Joined: 30/11/2018